Field service organizations are looking for new innovative ways to maximize operational efficiency and reduce operational costs. This change has created a fundamental shift in the industry, from expectations through to functionality and approach. As product-based companies move towards a service-based performance model, the shift from commoditization to servitization has become more evident as the way forward.
Companies utilizing servitization are reporting:
Read this white paper to learn what’s driving servitization and the lasting benefits it will bring.