Contractor Management

Source: ServicePower

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ServicePower’s Contractor Management solution drives value for both clients and their extended contractor networks by aggregating large volumes of work for contractors, while ensuring clients can deliver a consistent service experience to customers.

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Deploy a contracted labor model, including contractors and freelance techs, or a hybrid model including employees, to expand service capacity and improve the customer experience. Intelligent integration of third-party service contractors increases visibility for operations and customers alike and offers more flexibility around delivery, ultimately improving margins.

Contractor credentialing and onboarding

  • An integrated solution provides a single point of access for easy management
  • Simple, managed communication between client and service provider
  • Robust, centralized administration and documentation
  • Client tailored interaction with potential service providers
  • Coverage diagnostics highlights skills or regional gaps