In the report “Video Enabled Service: Delivers Higher First-Time Fix Rates and Asset Uptime,” by Aberdeen Group, senior research analyst, Aly Pinder Jr., reports on how top field service companies are improving their first-time-fix rates with the use of video collaboration.
The modern era of technology continues to offer the ability for companies and organizations to streamline their workflows, become more efficient and profitable, as well as extend the reach of their potential business. The changing landscape of technology in construction is continuing to shift and adapt to the competitive needs of this billion-dollar industry.
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