Newsletter | June 5, 2019

06.05.19 -- Constructing A Better Blueprint For Device Management

Featured Articles
How AR Improves First-Time Fix And Maximizes Asset Uptime
Submitted by Librestream Technologies Inc.

In the report “Video Enabled Service: Delivers Higher First-Time Fix Rates and Asset Uptime,” by Aberdeen Group, senior research analyst, Aly Pinder Jr., reports on how top field service companies are improving their first-time-fix rates with the use of video collaboration.

Can Automation Deliver Great Customer Service?
By Marne Martin, CEO, Workwave president, IFS Service Management

A unified, consistent customer experience is not out of reach with the help of AI solutions that can free up time for problem-solving and personalized service.

Constructing A Better Blueprint For Device Management
By Jonathan Locast, Jamf Now

The modern era of technology continues to offer the ability for companies and organizations to streamline their workflows, become more efficient and profitable, as well as extend the reach of their potential business. The changing landscape of technology in construction is continuing to shift and adapt to the competitive needs of this billion-dollar industry. 

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