Augmented Reality is transforming service and driving unprecedented value
Service organizations are already leveraging AR technology to gain a strategic advantage, educate field technicians and improve customer satisfaction.
This eBook explores how by leveraging AR for service, organizations can:
- Increase productivity improve first-time fix rates with immersive, interactive, step-by-step instructions
- Improve knowledge transfer through engaging experiences based on in-house expertise
- Reduce service costs and improve processes by ensuring technicians always have access to the latest instructions (as opposed to outdated, expensive printed manuals)
- Increase service revenue by providing faster, better service to improve customer satisfaction