E-Book | May 14, 2019

Augmented Reality: A Winning Strategy For Service

Source: PTC
Augmented And Mixed Reality Provide New Opportunities For Field Service Organizations

Augmented Reality is transforming service and driving unprecedented value

Service organizations are already leveraging AR technology to gain a strategic advantage, educate field technicians and improve customer satisfaction.

This eBook explores how by leveraging AR for service, organizations can:

  • Increase productivity improve first-time fix rates with immersive, interactive, step-by-step instructions
  • Improve knowledge transfer through engaging experiences based on in-house expertise
  • Reduce service costs and improve processes by ensuring technicians always have access to the latest instructions (as opposed to outdated, expensive printed manuals)
  • Increase service revenue by providing faster, better service to improve customer satisfaction