Augmented Reality: A Winning Strategy For Service

Service organizations are already leveraging AR technology to gain a strategic advantage, educate field technicians and improve customer satisfaction.

This eBook explores how by leveraging AR for service, organizations can:

• Increase productivity improve first-time fix rates with immersive, interactive, step-by-step instructions
• Improve knowledge transfer through engaging experiences based on in-house expertise
• Reduce service costs and improve processes by ensuring technicians always have access to the latest instructions (as opposed to outdated, expensive printed manuals)
• Increase service revenue by providing faster, better service to improve customer satisfaction