Case Study

Case Study: After Virus Blacks Out Email, Hospital Turns To Mobile Contact List For Emergency Communications

Source: BlackBerry by Research In Motion

The McGill University Health Centre wanted an easy way to maintain a current list of PIN-to-PIN numbers to keep their staff communicating on their BlackBerry® smartphones in the event of a communications interruption with their internal email server or system-wide virus that affected their email.

Medical staff are pushed a list of current BlackBerry® smartphone PIN numbers and can communicate using their BlackBerry smartphones using PINpoint, an application from Tenet Computer Group Inc. The application ensures a list of contact information is automatically updated and pushed out to the BlackBerry smartphones without people having to maintain their own contact lists.

McGill University Health Centre's Results

  • Back-up communications plan for an emergency
  • Easier for end users
  • Reduced IT effort
  • Accurate contact information with automatic provisioning
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