Newsletter | February 10, 2020

02.10.20 -- 5 Predictions For Service Leaders In 2020

 
From The Magazine
Engaging Your Workforce With Daily Habits
 
By Bruce Breeden, Field Service Resources

From service delivery and safety compliance to customer relations and service sales, technicians must be engaged and coached to achieve their operating goals. The best way to engage and coach is to focus on daily habits, and field service technology makes coaching much easier than ever.

Featured Articles
How To Increase Your Field Efficiency In 2020
By Mark Percy, VP of technology at Field Squared

With 2019 behind us, it’s time to start planning for 2020. What will your field operations team build over the year? What tools do your field technicians need to succeed? These questions and more are just the beginning of shoring up your resources for the new year.

ERP Readiness Quiz: Do You Need An ERP Solution?
Submitted by ECI Software Solutions

Struggling with time-consuming workarounds? Your business management solution may no longer be meeting your needs. Take our quiz to find out if it's time to make the switch to ERP!

Machine Vision + AI: Transportation's Fast Lane To Innovation
Submitted by Lytx

In the future, MV+AI technologies can also be brought to bear on workplace accidents, improving customer service, and smarter deployment of resources.

5 Predictions For Service Leaders In 2020
Submitted by Aquant

The service leaders of the new decade face daunting challenges ⁠— replacing a retiring service workforce, meeting ever-growing customer expectations across the global marketplace, and keeping pace with rapidly changing technologies. We predict that the most innovative service leaders will turn these obstacles into opportunities this year by empowering their service teams with the tools and training to deliver exceptional service.