02.01.23 -- 5 Key Service Trend Predictions For 2023

If there’s one good thing to be said about the COVID-19 pandemic, it’s that it exposed major vulnerabilities in the global supply chain. Though that might not seem like a win when taken at face value, it’s important to remember that you can’t fix something unless you know it’s broken. To that end, COVID-19 has enabled suppliers, manufacturers, retailers, shippers, and carriers alike to identify and resolve long-standing issues and create a stronger supply chain for the future.

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As companies attempt to orchestrate new business models and rise to increasing expectations, Mark Brewer, VP of service industries at IFS, shares his top five field service trends for 2023.