Newsletter | December 15, 2020

12.15.20 -- 3 Ways To Draw Value From Visual Remote Service

3 Ways To Draw Value From Visual Remote Service

A remote service model, effectively implemented, enhances your ability to reduce customer and employee costs, provide speedier service, and deliver a consistent experience.

Adapt To Change By Engaging With Customers And Empowering Employees With Real-Time Interactive Support

Organizations are faced with an increase in case volume, growing customer expectations to deliver remote support, and prioritizing the health and safety of their employees and customers. These priorities create a blueprint into how to scale up and rise to expectations, equipping organizations to meet the changes of the market and the customer.

How Can Manufacturers Build Effective Field Service Today?

Discrete manufacturers are still learning how to make field service successful in today’s world. Luckily, our tools can help. You can now streamline your processes, so that every job gets done safely and correctly, resulting in fewer customer interactions.

Nucleus ROI Report: Ricoh South Pacific

Ricoh SP was using eight different applications for sales and service. Learn how the company realized it needed a solution that could unify company data across the locations and enable it to become proactive, with optimized scheduling to reduce expenses and improve productivity.