When choosing a service management solution, you need a software vendor that offers both the capabilities and configurability to allow you to deliver your unique service mix without compromise. IFS FSM offers not only a world-class scheduling optimization platform, but also an unrivaled breadth of functionality covering the complete service lifecycle.
With rising customer expectations, companies are increasingly looking to customer service as a way to differentiate in a competitive market. In that service world, field service has quickly become an essential area for digital transformation to help businesses differentiate and elevate their brands. These businesses need a connected, intelligent field service platform that empowers their back-office and front-line mobile employees to deliver elevated service. Join Karen Mehal, VP at Salesforce, as she shares the three ways to differentiate and grow your field service operation to exceed customer expectations.