Supply chains today face many disruptions, but not all of them are bad. Digital disruption promises to make the logistics sector more accurate, agile, and cost-effective, and as more organizations embrace it, it’s changing the face of the industry. One of the pioneering aspects of this shift is the rise of digital freight forwarding companies.  Continue Reading..

As industries everywhere become more reliant on automation, IoT, machine learning, AI, and of course everything ‘as a service’, are we as future-proof as we think? In a world where technology is changing faster than ever before, on and off the planet, we need to be sure to build the foundations of our technology on rock-solid foundations.  Continue Reading..

As people begin embracing electric vehicles (EVs), it’s becoming more common to hear about the deployment of electric trucks. If you’re a fleet manager considering using them soon, now is the time to ensure your maintenance providers have the knowledge they’ll need to service these vehicles efficiently and capably. Here are some specific reasons professionals need to learn about electric-powered trucks and how they differ from...  Continue Reading..

Here, Alastair MacLeod, CEO at Ground Control, a satellite focused IoT and M2M connectivity and critical communications provider, examines the opportunities and challenges; and how satellite communications can plug the critical gaps in connectivity to improve efficiencies, productivity, and worker safety.  Continue Reading..

Most industries are in a state of transformation and upheaval. Revolutionary digital technologies and shifting consumer demands are forcing companies to adopt new techniques and change their priorities.  Continue Reading..

Here, Alastair MacLeod, CEO at Ground Control, a satellite focused, IoT and M2M connectivity and critical communications provider, examines how Utilities companies can mitigate these threats to ensure commercial operations are not compromised.  Continue Reading..

This past September, Hurricane Ian caused catastrophic damage and, while estimates are still undetermined, repairs are expected to cost tens of billions of dollars. During the worst of the storm, it was reported that approximately 2.7 million Floridians lost power. Businesses and families were evacuated, displaced with unknown timelines on return, and wondering what state their livelihood would be in. Millions experienced emotional, physical,...  Continue Reading..

The winter season can pose additional challenges for a third-party logistics (3PL) warehouse and the people who work there. However, getting prepared before the colder weather hits is an excellent way to prevent complications. Here are some actionable strategies to consider at the 3PL warehouse and other areas of the business.  Continue Reading..

Good and bad customer feedback will always be essential for service organizations. However, most companies’ point-of-service transaction surveys and customer satisfaction questionnaires fail to help frontline service people understand how to change their behaviors to become trusted partners to their customers. At Global Partners Training, we have implemented self-assessments with thousands of frontline service providers that enable...  Continue Reading..

Field service inspections are operations with big impact and specific complexity that, to be optimized, usually require digitalization (at least at organizations where digital maturity is still not reached). Even though those operations are critical, organizations are experiencing difficulties in implementing field inspection programs and building an inspection management system that enables them to be successful. That puts field inspection...  Continue Reading..