Industry News

  1. ServicePower Wins Two New Managed Services Contracts In The UK

    ServicePower, Inc., a market leader in field service management solutions, has signed managed services contracts with two new organizations which operate in the appliance, electronics and heating services and insurance cover sectors. The deals will enable both companies to improve delivery through increased service coverage.

  2. Omnitracs Completes Acquisition Of Shaw Tracking

    Omnitracs, LLC, a global pioneer of fleet management solutions to transportation and logistics companies, recently announced the completion of its acquisition of the assets of Shaw Tracking, a subsidiary of Shaw Communications Inc. and the leading fleet management solutions provider in Canada.

  3. The AA Rolls-Out 3000 Panasonic Rugged Tablets To Its Patrols To Improve Communications And Customer Service

    When the UK’s largest recovery breakdown service decided to refresh the mobile technology for its 3000 patrols to improve communications and customer service, the AA chose Panasonic’s rugged Toughpad FZ-G1 tablets and its vehicle docking solution.

  4. Class-Leading CRM Platform For Mobile Workers ‘Front Row Solutions’ Significantly Improves Integration Capability

    72 percent of CRM customers indicated they would trade functionality for ease of use.

  5. AssetWorks’ ELD Certified On The Federal Motor Carrier Safety Administration (FMCSA) Registered ELDs List

    AssetWorks, a leading provider of fleet management software, has certified their ELD as compliant with Federal Motor Carrier Safety Administration (FMCSA) ELD mandate requirements.

  6. XOEye Technologies Uses GoPro Camera On Enterprise Application For Field Technicians

    Nashville, Tenn.-based XOEye Technologies has launched technology to integrate GoPro’s Hero5 Session into the XOEye Vision communications platform.

  7. Infomill Integrates AnswersAnywhere With ServiceMax, From GE Digital, To Empower Field Service Technicians With Knowledge-As-A-Service Solution

    Infomill, a leading global provider of field service knowledge management, recently announced its Partner Certification and integration with ServiceMax, a leader in field service management. 

  8. EFS Launches New Mobile Technology For Fleet Managers

    Recently, EFS – a WEX Company announced the launch of its newest mobile application for fleet managers, EFS CarrierControl. 

  9. Astea Unveils Latest Version Of Its Alliance™ Service Management & Mobile Workforce Platform, Unifying The Service-Driven Organization And Connecting It To The Service Ecosystem

    Astea International Inc., a leading global provider of service management and mobility solutions, introduces the release of Astea Alliance™ 14.5. This release represents a major step in unifying and connecting all service stakeholders—both within and outside of an organization—into one cohesive service ecosystem focused on delivering superior service outcomes for a company and its customers.

  10. deverus Launches Swifthire Mobile To Streamline Background Checks For HR Departments And End-Users Through Industry's Most Innovative Mobile Platform

    deverus, the leading technology platform for next-generation background screening, today announced major new enhancements to Swifthire Mobile, its mobile background screening platform.