The fast-paced, competitive service environment demands visibility across your entire field service organization. Executives, managers and technicians need insight into strategic, tactical, and day-to-day service operations.
Your field service technicians can't be tied to an office-or even a network. They need to have critical service information and customer data at their fingertips, no matter where or when. They need to record details about each service call before moving on to the next job.
Spare part shipments and RMAs are an integral part of your service strategy. You need to track and closely monitor every product, part, or unit that comes in or goes out of your organization.
Your spare parts inventories are a huge investment - and undeniably necessary. You need to make sure that parts are available when technicians need them. Regulations and your service needs may require that you control individual spare parts by unique serial number or lot number.
Managing field work force to achieve the right balance between efficiencies & effectiveness is a tricky business. You need to work through complex matrices of schedules, availability, and skill inventories and dispatch your field technicians, so as to maximize first call closure rates, and ensure highest customer satisfactions.
You have to manage mounds of data and complex logistics to enable, prioritize, and monitor your field service operations.
Know your Products and Configurations in the field to Streamline Service Operations. Understand Service Entitlements to Stop Warranty Leakage and Create New Revenue Streams.
The Motion Clinical Workstation (MCW) is an intelligent mobile computing solution designed for healthcare environments, to address the demands of dependability, serviceability, flexibility and performance. Unlike conventional battery powered medical carts that are difficult to service, offer poor battery performance, protracted charge times and high replacement costs, the MCW-200, based on the Motion Active Power System™, offers performance, improved serviceability, and greater flexibility to work the way clinicians work.
At only 3.3 lbs, the Motion® F5v makes it easy to take technology into the field to streamline processes and increase productivity. Now with Intel® Core™ vPro™ technology, the F5v offers new levels of power, security and manageability.
Deliver mobility and reliability at the point-of-care with the Motion® C5v. The industry's first Mobile Clinical Assistant (MCA), the C5v was designed specifically for healthcare environments in partnership with Intel® Health and based on input from thousands of clinicians worldwide.
The Motion J3500 is a rugged and powerful tablet PC for field professionals across vertical markets that need a robust device for often harsh mobile work environments. Now with the power of Intel® Core™ i7 and i5 vPro™ processors for nearly 40% performance improvement over previous solutions, the J3500 offers new levels of power, security and manageability.
FleetMatics GPS fleet tracking provides you with an arsenal of powerful tools that will help reduce operating expenses while actually increasing productivity, and improving customer service.
Using advanced UHF radio frequency technology, i-Q350LX M tags send data at distances of up to 150 meters (500 feet) to either a mobile (handheld) or fixed reader (interrogator).
Using advanced UHF radio frequency technology, i-Q350L M tags send data at distances of up to 150 meters (500 feet) to either a mobile (handheld) or fixed reader (interrogator).
Meet the Mesa Rugged Notepad™— featuring the advantages of both a tablet PC and a rugged handheld computer, without the disadvantages of either.
