Downloads

  1. The #1 Freelance & Contractor Management Solution
    8/1/2014

    Work Market is a cloud-based freelance management platform connected to an online marketplace of professionals seeking work assignments.

  2. Deliver Flawless Field Service: Tips For Keeping Your Mobile Workers Connected
    7/24/2014

    Field service technicians are, by definition, mobile workers. So how do you overcome challenges of keeping them connected to the right people, data, and information even if they’re thousands of miles away from an office?

  3. The New Connected Mobile Workforce
    7/24/2014

    Charting the past, present and future of the connected field service employee.

  4. Social For Field Service: To Use, Or Not To Use
    7/19/2014

    “Social” has taken over the world by storm. It is a source for mass communication, inclusivity, and enables information to flow TO a social user, eliminating the need to spend time and effort seeking out topics of interest. This is clearly a valuable tool for what seems to be an infinite number of time consuming, information gathering tasks.

  5. 3 Things You Should Know About Implementing Change In Field Service
    7/18/2014

    When a field service organization is implementing any change to the way it works, whether it is rolling out new technology or a new way of working, there are a number of challenges which need to be addressed to reach a successful outcome. These include leadership support, engaging the workforce and having the right strategies in place. 

  6. Keys To Great Field Service: Know The Competition To Avoid Surprises
    7/17/2014

    We are wired. We can search topics, brands, and business issues pretty much anytime, anywhere in the world. If your customer wants to know about your company or your competitors, he or she can do some fast online research. This environment makes keeping up with what the competition is offering easy to research but hard for you to compete against. Things move fast. We have to be on our toes, be aware at all times, and make good use of the information at our fingertips (or thumbs if we use a smartphone!)

  7. The Perfect Service Visit – Optimizing The Customer Value Equation
    7/16/2014

    In Q1 of 2014 Honeywell Scanning & Mobility collaborated with The Service Council to survey 260 field service operations leaders around the world.[1]  The impetus of the survey was to see how these leaders were executing on the primary points of business focus uncovered in mid-2013 research done by The Service Council.  In that research, respondents indicated that revenue growth was the top priority focus and driving revenue growth at the point of service was the top strategic challenge for 2014.

  8. Disappointed With Return On Mobility? Here’s Where You May Have Gone Wrong
    7/16/2014

    Increasingly companies are suffering Return on Mobility (ROM) disappointment. Following initial forays into mobile, the original allure has worn off as they struggle to justify mobile investment when the ROM promised from point solutions and legacy mobile enterprise application platforms (MEAPs) simply hasn’t come to fruition. For companies that rely on field operations, unleashing new mobile technologies and processes on a workforce of 1,000 to 10,000 workers is expensive and daunting.

  9. Three Critical Steps To Enhanced Field Service Efficiency
    7/15/2014

    The pressures of running a fleet leave managers little time for strategic changes because they spend most of their workday reacting to the constant demands of tracking and maintaining field service vehicles and keeping drivers on schedule. To make things as efficient as possible, managers have learned that they need to easily capture and consolidate vast quantities of data produced by in-vehicle devices and the handhelds of mobile workers.

  10. 3 Reasons 8-inch Tablets Aren’t A Fit For Work On The Road
    7/14/2014

    Ultrabooks and tablets are not the only option professionals have for portable computing anymore. A new device is entering the workforce – the 8-inch tablet. Although it’s a great consumption device for Internet browsing and answering emails, the 8-inch tablets on the market have created many challenges for both end users and corporate development teams.

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