British Sky Broadcasting operates Sky Digital, a subscription television service in the UK and Ireland. With 9.2 million subscribers, the entertainment company is now in one in three households across the UK and Ireland. It also supplies telephony and is the UK's fastest-growing broadband provider. Sky's main headquarters are in Osterley, London with a large number of staff – including its Field Operations team – in Scotland. The number of subscribers continues to grow, and in order to respond to the increased demand for new Sky, Sky+ and Sky+HD installations, BSkyB sought a reliable solution to facilitate the work of its field service team. For this it turned to Intermec Technologies.
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