Why Flexibility Is Key In Choosing Field Service Software

By John Jazwiec, CEO, WennSoft

When companies start shopping for new software to manage their processes, they often begin by looking only at solutions designed for their industry. That can be a mistake. While that software may be perfectly suited for their needs at the moment of implementation, as businesses grow and adapt to new circumstances, it may not have the flexibility necessary to keep up.

Software shouldn’t be too tied to a specific industry. There are a lot of field service applications that are so hard-coded to a particular industry that you can’t make them function in other ones. The software you choose should be flexible enough that the same application you use to do maintenance on your customer’s equipment can also be used to manage your own fleet of equipment. It should be able to accommodate a variety of different types of work, from something as simple as a water pickup to something as complex as compressor or drillhead maintenance.

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