What You Need To Know NOW About The Future Of The Service Industry
By Kristin Amico, ClickSoftware
Eighty nine percent of consumers who experience poor service with your brand will leave you for your competition.
In the field service industry, 2014 has steadily become the year for reinventing the customer experience. In an increasingly competitive marketplace, superior service has emerged to become a critical success factor. To help you realize this success, we invite you to join us at Field Service USA where we’ll be meeting with peers to discuss everything from enhancing the customer experience to developing suitable resource planning.
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