Using Achievements To Drive Change For Field Service

Explore how using gamification can drive the change management process and deliver a better experience for your customers.

MY BUSINESS IS NOT A GAME

You’re absolutely right; your business is no game. But motivating your team to drive service excellence, or during tough periods of change is critical to success.

What if you could take age old practices from gaming and use them to motivate your field team not only to deliver an excellent customer experience once; but every time. This means not just motivating them but compelling them and using positive reinforcement on a constant and consistent basis.

This eBook explores the value of using gamification to drive superior customer service and how it can be used to successfully support the change management process – and make it fun!

Readers will also learn the how to add gamification to their existing ClickMobile deployment for free!

Download the full eBook below to learn more.