Top U.S. Telco Operator Fully Mobilizes Network Development With Rugged Tablets

As the Construction and Engineering (C&E) division for one of the most recognized telecommunications leaders in the United States, this Xplore customer is responsible for building the critical network resources required to deliver advanced communications services to more than 120 million customers nationwide, including 4G LTE wireless, Wi-Fi, IP-based business communications, and high-speed Internet, voice and television services.

Challenge

Telco needed mobile computing solution that would evolve with its workforce.

In 2011, one of the largest telecommunications providers in the United States found worker productivity and operational efficiency rates unimpressive, primarily because of the limitations arising within its existing “mobile” workforce infrastructure. As a telecom leader long known for its own technology innovation and mobility, it seemed almost ironic that the company’s Construction and Engineering division did not have the right mobile technology tools available to the very workers building our nation’s highly-touted, next-generation mobile communications and data network.

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