Top 5 Strategies Powering Service Performance
With all of the rapid advancements in field service technology and the demographic changes taking place, it can be difficult to keep up with new developments. As if field service executives didn’t already have enough on their plate. Service executives are faced with overseeing a widely dispersed workforce that has to be primed to respond quickly to dynamic customer requirements. Additionally, they also have to keep an eye on new mobile technologies, software improvements, and a workforce in transition.
This whitepaper & Infographic, Five Strategies to Maximize Service, looks at five major trends to watch that could impact the success and profitability of your field service organization moving forward. Using data from The Technology Services Industry Association (TSIA), IDC, VDC Research, and other sources we have examined five technology and strategy focus areas that will further redefine how service works over the next several years.
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