White Paper

The Next Generation Technician For Capital Equipment: Servicing Organizations And Their Customers

Source: ClickSoftware

Many industries rely heavily on high value capital equipment assets to perform core business functions effectively and profitably. These capital equipment industries include: Automotive, Aerospace & Defense, Construction & Heavy Equipment, Data Centers, Discrete and Process Manufacturing, Healthcare, Heating/ Ventilating/Air Conditioning, Industrial Controls, Mining, Oil & Gas, Semi-Conductors, Telecommunications, Test & Measurement, Transportation & Logistics, Utilities, and even the Public Sector.

Companies in these industries frequently invest tens to hundreds of millions, or even billions of dollars to acquire the capital equipment that is the backbone of their business operations. The equipment generates revenue enabling the companies to exist and thrive, to contribute to the global economy, and to employ millions of skilled workers. Moreover, these critical capital equipment assets produce goods and enable services that affect nearly every aspect of our lives.

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