Case Study

How Field Service Optimization Can Work For Service Companies OAll Shapes and Sizes

Source: ClickSoftware

By Jessica Aceto, Euclides Technologies

Field Service optimization is not just an option for large enterprises with thousands of field technicians anymore. As technology shifts, field service management can be a true realization for small, medium and large companies, in varying industries that operate in varying geographical locations.

By working with a ClickSoftware expert implementation and integration partner such as Euclides Technologies, a small to medium sized business in any field service industry can realize the same successes of larger more typical field service industries. Field Service enforces a shift in how a company does business, and this shift is undoubtedly for the better. It places companies who want to improve their overall efficiency into a tier all their own, where other companies still using more manual ways to schedule their work, can’t imagine competing. It used to be that this type of realization of true service optimization was limited to larger enterprises, but this idea now lives in the past. If you’re saying “show me the proof,” we’re getting there.

Recently, I spoke with one of our SMB customers, Southern Dock Products, to get the details on why their implementation was so successful. They let us know about the real benefits the cloud-based solution has already shown and the improvements they are already starting to see just months after going live with the solution.

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