Field Service Optimization: 9 Signs Of A Profit Leak. Guest Series Part 1

Think of service revenue as water flowing through a pipeline. Inefficiencies in getting accurate information to your technicians and your customers are like holes in the pipeline leaking opportunity.

If you’re not providing the right information at the right time, your competitors will. A second trip to complete a service call, a delay in payment on services you’ve delivered, gaps in SLA compliance, overtime. It all translates to a higher TCO and a mobile workforce that is bursting at the seams. Field service mobility patches up these holes, putting the lid on operating costs, and helping you capture greater profits.

How do you know if you’re compromising profitability? You should consider reevaluating your field mobility solution IF...