Do Not Get Caught Off-Guard, Or Offline: Have A (Battery) Back-Up Plan

There are many reasons why mobile workers could be knocked offline for extensive periods of time. Particularly if they are trying to use a mobile device that was never intended to be used for the job at hand. For example, we recently commented on a study that found connectivity issues are plaguing companies of all sizes. Poorly-placed antennas and lower-end communications technologies used in consumer-grade tablets, and even some rugged devices, are causing a lot of worker disconnect and even more help desk tickets.

But, there’s another common reason why workers are forced to power down and revert to paper-based processes: batteries. Specifically, mobile tech buyers’ misperception that batteries are meant to last “forever.” The truth is batteries are consumables. In general, lithium ion batteries are good for 300 charge cycles. There are many other factors that will affect the lifespan, including whether the batteries are exposed to extreme temperatures, such as being left in a vehicle. This means the device using the battery will, or should, outlive the life of the battery. This is especially true in the case of quality rugged tablets built to stay in the field for three, five, even seven-plus years without issue. Not replacing batteries on a regular basis actually reduces the performance of the device, and exposes the device and user to potential harm.