Defining 'Profit Center' And 'Cost Center' For Field Service Management

We want your field service organization to make money. (Hopefully you want that too.) Isn’t that one of the goals of most businesses? 

To make money, regardless of your specific customer service ecosystem, you need to become a profit center -- as opposed to a cost center. Thankfully for you, we’ve put together an entire eBook on just that topic -- the transition from cost center to profit center -- which you can download below. 

Before you download it, though, you might want to understand the difference between a ‘cost’ center and a ‘profit’ center. Even though it seems logical on the surface, many business professionals don’t completely understand how the two concepts differ.