Decisiv Announces New Integration With FleetNet America

Roadside assistance and maintenance management services provider integrates with the Decisiv Service Relationship Management platform

Decisiv, Inc., the leading provider of Service Relationship Management (SRM) solutions for commercial assets, announced here recently at the NPTC 2015 Education Management Conference & Exhibition a new integration with FleetNet America, an ArcBest company, a leading provider of maintenance management and roadside assistance services.

The new partnership will enable Decisiv fleet customers to schedule and manage service events through the FleetNet Roadside and TMcare programs. Decisiv and FleetNet America will be showcasing the benefits of the new integration at NPTC in Decisiv Booth #1038 and FleetNet Booth #607.

“Joint customers of Decisiv and FleetNet America will benefit from an API (Application Programming Interface) that will allow the companies to interact and share maintenance event data seamlessly and bi-directionally,” said Bryan Johnson, VP of Roadside & IT Operations at FleetNet America. “The integration enhances the collaboration and communications capabilities of both platforms and extends and complements our existing provider and fleet relationships.”

FleetNet America is the nation’s leader in emergency roadside assistance for medium and heavy duty commercial fleets utilizing the best 3rd party service providers throughout the United States, Canada and Puerto Rico. Its Emergency Roadside service provides access to the largest nationwide towing network available and its TMcare program offers a dedicated maintenance team to help manage maintenance and repair events.

“By managing the process and not just administering it, FleetNet America offers services that make it a perfect partner for providing the benefits of less downtime, higher PM compliance and lower costs to our mutual customers,” said Dick Hyatt, CEO of Decisiv. “Expanding the Decisiv Network Alliance to include FleetNet America will give our customers access to a highly effective service ecosystem.”

About Fleetnet America
FleetNet America is changing the direction of fleet maintenance by combining 21st century technology and processes with America’s best 3rd party vendors to create great value for the nation’s private and for-hire commercial fleets. FleetNet helps its clients: 1) improve customer service by reducing downtime; 2) reduce their number of maintenance events and 3) enjoy best-in-class PM compliance at the lowest total cost. For more information, visit  FleetNetAmerica.com.

About Arcbest
ArcBest CorporationSM solves complex logistics and transportation challenges. Our companies and brands – ABF FreightSM, ABF LogisticsSM, Panther Premium LogisticsSM, FleetNet America, U-Pack and ArcBest Technologies – apply the skill and the will with every shipment and supply chain solution, household move or vehicle repair. ArcBest finds a way.

About Decisiv, Inc.
Founded in 2001 and based in Glen Allen, Virginia, Decisiv is the world’s leading provider of Service Relationship Management (SRM) solutions for commercial assets in trucking and transportation, coach, construction, power generation, and other on- and off-highway, heavy-duty equipment markets. Decisiv’s cloud-based software, mobile applications and services enable enterprises, government entities, leasing and rental companies and service providers to more effectively manage, monitor and report on service and repair event interactions independent of asset type, service provider or device. In the North American transportation market, 900 fleets with 365,000 assets and more than 2,200 service providers and thousands of roadside service and tow providers are using the Decisiv SRM platform to perform more than 250,000 inspections and manage over 1.2 million service events per year. For more information, visit www.decisiv.com.