Executive Commentary

1. Revolutionizing Troubleshooting And Diagnostics In Field Service: The Impact Of AI And Chat GPT 7/26/2023

   In the field service industry, effective troubleshooting and diagnostics are vital for maintaining equipment, reducing downtime, and providing exceptional customer experiences. Historically, these processes relied on manual methods and rule-based approaches, leading to time-consuming outcomes. However, the emergence of Artificial Intelligence (AI) and Chat GPT (Generative Pre-trained Transformer) has transformed troubleshooting and diagnostics.

2. Public Sector Field Inspections: The Role Of AI-Driven Case Management Solutions 7/20/2023

   Within the heart of any thriving community, field inspection services play a vital role in ensuring its citizens' safety, compliance, and overall well-being. In the fast-paced world of the public sector, where challenges are ever-increasing, the need for efficient and innovative solutions has never been more critical. 

3. Top iPhone And Android Apps For Field Service Efficiency 8/16/2012

   Field service work is highly reliant on mobile efficiency. To meet this need, app developers have come up with all sorts of mobile solutions to get the job done.

4. Contextizing: The Art Of Making Software Actually Helpful 2/2/2011

   Try asking your favorite mobile device for find a nearby convenience store. By Israel Beniaminy, ClickSoftware

5. Top Five Reasons Enterprise Mobile Deployments Fail, Guest Series Part 3 1/20/2011

   Often a mobility implementation that was supposed to take six weeks is now taking six months and running thousands of dollars over budget. Avoiding these missteps in enterprise mobility deployments will help you: 1) construct a solid and efficient rollout strategy, 2) manage the long-term components that drive year-over-year ROI, and 3) ensure that your mobile workforce will adopt and embrace the new technology. By Barry Smith, VP of Professional Services, Stratix Corporation

6. Guest Column: Top 7 For '11: VDC Research's Mobile & Wireless Predictions For 2011 12/7/2010
   Are you prepared for what the new year will bring? David Krebs, director of mobile and wireless research at VDC Research, provides VDC's top 7 predictions for mobile and wireless technologies in 2011. By David Krebs, director of mobile and wireless, VDC Research
7. Guest Column: With Every Embedded Device Comes Embed Management Capabilities 11/23/2010
   A long day at work can require rejuvenation from a chilled soda from the vending machine. On your drive home after a long day at work, you make a call home to ask for dinner requests with your Bluetooth, connecting your cell phone and the communications system in your car. By Mark Gentile, Odyssey Software
8. Which Mobile OS Do I Need Today & Tomorrow?, Guest Series Part 2 11/18/2010

   We’re experiencing an interesting cultural shift where consumer choices are now influencing enterprise technology decisions instead of the other way around. Ever since Apple and Google sparked the smartphone technology evolution, employee-owned devices have penetrated the corporate infrastructure like a Trojan horse – at least that’s how it feels to CIOs.

9. Field Service Optimization: 9 Signs Of A Profit Leak. Guest Series Part 1 10/29/2010

   Think of service revenue as water flowing through a pipeline. Inefficiencies in getting accurate information to your technicians and your customers are like holes in the pipeline leaking opportunity. How do you know if you’re compromising profitability? You should consider reevaluating your field mobility solution IF...

10. Part 1: Generate Green By Going Green 10/20/2010
    In a perfect world, the right thing to do would be the best thing to do — for the environment, for prosperity, for safety. Welcome to the perfect world of mobile resource management. By Steven Brown, president, Intergis