Executive Commentary

  1. Top iPhone And Android Apps For Field Service Efficiency
    8/16/2012

    Field service work is highly reliant on mobile efficiency. To meet this need, app developers have come up with all sorts of mobile solutions to get the job done.

  2. Good News About Mobile Access To Enterprise Data
    3/6/2012
    There is good news for managers involved in service management. According to a study conducted in the fall of 2011 by enterprise software vendor IFS North America and Cindy Jutras of analyst firm Mint-Jutras, executives are starting to see the importance of integration between mobile and the enterprise. By Charles Rathmann, Analyst, IFS North America/IFS360 Scheduling
  3. Contextizing: The Art Of Making Software Actually Helpful
    2/2/2011

    Try asking your favorite mobile device for find a nearby convenience store. By Israel Beniaminy, ClickSoftware

  4. Top Five Reasons Enterprise Mobile Deployments Fail, Guest Series Part 3
    1/20/2011

    Often a mobility implementation that was supposed to take six weeks is now taking six months and running thousands of dollars over budget. Avoiding these missteps in enterprise mobility deployments will help you: 1) construct a solid and efficient rollout strategy, 2) manage the long-term components that drive year-over-year ROI, and 3) ensure that your mobile workforce will adopt and embrace the new technology. By Barry Smith, VP of Professional Services, Stratix Corporation

  5. Guest Column: Top 7 For '11: VDC Research's Mobile & Wireless Predictions For 2011
    12/7/2010
    Are you prepared for what the new year will bring? David Krebs, director of mobile and wireless research at VDC Research, provides VDC's top 7 predictions for mobile and wireless technologies in 2011. By David Krebs, director of mobile and wireless, VDC Research
  6. Guest Column: With Every Embedded Device Comes Embed Management Capabilities
    11/23/2010
    A long day at work can require rejuvenation from a chilled soda from the vending machine. On your drive home after a long day at work, you make a call home to ask for dinner requests with your Bluetooth, connecting your cell phone and the communications system in your car. By Mark Gentile, Odyssey Software
  7. Which Mobile OS Do I Need Today & Tomorrow?, Guest Series Part 2
    11/18/2010

    We’re experiencing an interesting cultural shift where consumer choices are now influencing enterprise technology decisions instead of the other way around. Ever since Apple and Google sparked the smartphone technology evolution, employee-owned devices have penetrated the corporate infrastructure like a Trojan horse – at least that’s how it feels to CIOs.

  8. Field Service Optimization: 9 Signs Of A Profit Leak. Guest Series Part 1
    10/29/2010

    Think of service revenue as water flowing through a pipeline. Inefficiencies in getting accurate information to your technicians and your customers are like holes in the pipeline leaking opportunity. How do you know if you’re compromising profitability? You should consider reevaluating your field mobility solution IF...

  9. Part 1: Generate Green By Going Green
    10/20/2010
    In a perfect world, the right thing to do would be the best thing to do — for the environment, for prosperity, for safety. Welcome to the perfect world of mobile resource management. By Steven Brown, president, Intergis
  10. Part 1: Generate Green By Going Green
    10/20/2010
    In a perfect world, the right thing to do would be the best thing to do — for the environment, for prosperity, for safety. Welcome to the perfect world of mobile resource management. By Steven Brown, president, Intergis
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