SMB Mobile Applications Part I - Transforming Business

By Steve Phillips, CEO, Swyft Technology

In the small and medium business (SMB) space, mobile applications are increasingly a requirement for field service organizations to remain competitive.  Without such mobile technologies, field service organizations may fall behind in terms of achieving best practice status.  These best practices facilitate optimization of the workforce, efficient management of resources, and maximization of revenues.

Optimization of the Workforce

Optimizing the workforce entails empowering personnel with technologies, such as mobile applications, that make their jobs easier.  These technologies cut down the time necessary to perform non-value adding activities, such as “checking in at headquarters.”  In addition, these technologies provide access to valuable information in real-time, which facilitates better execution of work orders.

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